Cookie Policy
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and authentication status, which makes your next visit easier and the site more useful to you.
Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).
2. How We Use Cookies
EngageDM uses cookies for the following purposes:
- Authentication: To keep you signed in to your account across pages and browser sessions.
- Security: To help protect your account and detect suspicious activity.
- Preferences: To remember your settings, such as your chosen theme (light or dark mode).
- Analytics: To understand how users interact with our platform so we can improve it.
- Performance: To measure page load times and identify areas for improvement.
3. Types of Cookies We Use
| Cookie Name / Type | Purpose | Duration |
|---|---|---|
| Session cookie | Maintains your login session and authentication state across pages. | Session (deleted on browser close) |
| theme | Stores your preferred UI theme (light or dark mode). | 1 year |
| CSRF token | Helps protect against cross-site request forgery attacks. | Session |
| Analytics cookies | Anonymous usage data to understand feature adoption and performance (e.g. Google Analytics, if enabled). | Up to 2 years |
3.1 Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be switched off. They are set in response to actions you take, such as logging in or filling out a form. You can set your browser to block these cookies, but some parts of the site will not work without them.
3.2 Preference Cookies
These allow the platform to remember choices you make (such as your UI theme) to provide a more personalised experience.
3.3 Analytics Cookies
These help us understand how visitors interact with EngageDM by collecting and reporting information anonymously. This helps us improve the product over time. The data collected is aggregated and not personally identifiable.
4. Third-Party Cookies
We may use third-party services that also set cookies on your device when you use EngageDM. These include:
- Google Analytics — for usage analytics (anonymous, aggregated data). You can opt out using the Google Analytics Opt-out Browser Add-on.
- Razorpay — for payment processing. Razorpay may set cookies during the checkout flow. See Razorpay's Privacy Policy.
- Google OAuth — for authentication. Google may set cookies as part of the OAuth sign-in flow. See Google's Privacy Policy.
We do not have control over third-party cookies. Please refer to the respective third parties' privacy and cookie policies for more information.
5. Your Cookie Choices
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences in the following ways:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically set your browser to: refuse all cookies; accept all cookies; notify you when a cookie is set; or delete existing cookies.
Note that blocking all cookies may affect the functionality of EngageDM — for example, you will not be able to stay logged in without session cookies.
5.2 Opt-Out of Analytics
To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on.
5.3 Cookie Consent Banner
On your first visit to EngageDM, you may see a cookie consent notice. You can accept or decline non-essential cookies at that time, or change your preferences at any time by clearing your browser cookies and revisiting the site.
6. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions about this Cookie Policy, please contact us:
- Email: [email protected]
- Website: engagedm.in/contact