Documentation
EngageDM Help Center
Everything you need to set up automations, connect your Instagram account, manage templates, and grow your audience — all in one place.
Platform Overview
EngageDM connects to your Instagram Business or Creator account through the official Meta API and lets you automatically send Direct Messages when people comment on your posts or interact with your content.
Meta-approved — EngageDM is an official Meta Tech Provider. All automations run through Instagram's official API, keeping your account 100% safe and compliant.
How it works
1
Connect your Instagram account
Link your Instagram Business or Creator account through the Meta login flow on the Integrations page.
2
Create an automation
Choose a trigger (e.g. a keyword comment on a post), set a DM to send, and optionally configure a comment reply.
3
Activate and go
Turn your automation on. EngageDM watches your posts in real-time and fires DMs automatically — 24/7, even while you sleep.
What you can automate
Comment → DM
When someone comments a keyword on your post, automatically send them a DM with a link, offer, or custom message.
Story Reply → DM
Trigger a DM whenever someone replies to your Instagram Story — great for giveaways and story CTAs.
DM Keyword → Reply
Auto-reply when someone sends you a specific keyword in a DM. Perfect for FAQ flows and drip sequences.
Auto Comment Reply
Post a public comment reply automatically when a trigger fires — boost engagement and look active on every post.
Browse the docs
Connect Instagram
Link your account via Meta OAuth
Automations
Create and manage automation rules
Triggers
Comment, story reply, and DM keywords
Actions
Send DMs and comment replies
DM Templates
Reusable messages with variables
Analytics
Track DMs sent, opens, and clicks
Contacts
Manage your audience interactions
Billing & Plans
Pricing, upgrades, and cancellation
Rate Limits
Instagram API limits and queuing
Delete Account
Permanently remove your account
Troubleshooting
Fix common issues fast
Ready to get started?
Set up your first automation in under 2 minutes — no code required.
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